Roadway Moving Reviews & Complaint Profile
Legal name: Roadway Movers INC
Website: roadwaymoving.com
This is a public-record profile for Roadway Moving (Roadway Movers INC), based in New York, New York. It covers complaint history, licensing and safety records, review data, BBB status, and website transparency — based on publicly available sources. USDOT #1854436, MC-671325.
Last updated: April 11, 2026 · Score version 1.0
Key signals
Score Breakdown
Scores are calculated using a transparent, published formula.
Licensing & Regulatory Status
| Operating Status | AUTHORIZED |
| USDOT Number | 1854436 |
| MC Number | MC-671325 |
| Entity Type | CARRIER |
| Authority | COMMON — ACTIVE |
| Cargo Authorized | Household Goods |
| Insurance on File | Yes — $1,000,000 (required: $300,000) |
| Safety Rating | None on file |
| Power Units (Trucks) | 190 |
| Drivers | 200 |
Source: FMCSA SAFER System. Data retrieved April 10, 2026.
Website Claims vs. Public Records
- Claim
- “We are licensed and insured”
- Checked against
- FMCSA SAFER System View source
- Result
- Matched
- Why
- FMCSA records confirm active operating authority and insurance on file ($1,000,000 BIPD).
Claim checks compare publicly stated claims against named public records. Results reflect what is documented in those records at the time of retrieval. A “did not match” result does not necessarily indicate intentional misrepresentation — it may reflect outdated website content, differences in how information is reported, or limitations of the public record.
Roadway Moving Complaint History
Source: FMCSA complaint records. Data retrieved April 10, 2026. View FMCSA complaint records
Safety Record
BASICs Safety Scores
BASICs percentile data is not publicly available for this carrier.
Crash & Inspection Summary
| Total Crashes on Record | 4 |
| Fatal Crashes | 0 |
| Total Inspections | 313 |
| Vehicle Out-of-Service Rate | 14.50381679389313% (national avg: 20.7%) |
| Driver Out-of-Service Rate | 20.87912087912088% (national avg: 5.5%) |
Source: FMCSA BASICs, crash records, and inspection data. Retrieved April 10, 2026.
Roadway Moving Reviews and Review Profile
Why only Google reviews? From our experience in moving company marketing, Google reviews are the hardest to fake. Google's review moderation is the most aggressive among major platforms, making Google ratings the most reliable single indicator of genuine customer sentiment. Other review platforms vary widely in their ability to detect and remove inauthentic reviews.
Source: Google Places public review data. Retrieved April 11, 2026.
Transparency & BBB
Better Business Bureau
| BBB Rating | A+ |
| BBB Accredited | Yes |
Source: Better Business Bureau.
Company-stated signals
Statements the company makes on its own website. Each is shown with the verbatim quote and the page it came from. Company-stated claims are not independently verified unless they name a public registry (FMCSA, BBB, AMSA).
Crew credentials
- Background-checked crews
“… Hiring Our commitment to quality is evident in our rigorous training and hiring practices. Movers undergo thorough background checks and engage in continuous learning at the Roadway Moving Academy, ensuring top-notch skills and service excellence …”
Source: https://www.roadwaymoving.com/
Pricing commitments
- No hidden fees
“… ensuring a worry-free and joyful moving experience. Transparent Upfront Pricing Our commitment to transparency means no hidden fees or surprises. With our guaranteed flat-rate prices, you’ll always know what to expect, ensuring a straightforward …”
Source: https://www.roadwaymoving.com/local-moving/ - Flat-rate pricing
“… services like storage, packing, and custom crates. Transparent Guaranteed Pricing We’re committed to transparent flat-rate pricing, eradicating hidden costs. Following the consultation, we furnish a comprehensive, straightforward quote covering …”
Source: https://www.roadwaymoving.com/
These items are quoted from the company's own website. Membership claims (AMSA, BBB) can be cross-checked on the named registry; ownership and crew claims are self-attested and are not independently audited.
What to Check Before Hiring Roadway Moving
This company has not received an FMCSA safety rating. This does not necessarily indicate a problem — it means FMCSA has not conducted an on-site review of this carrier.
Get written estimates from at least three moving companies before making a decision. Ask each company for their USDOT number and verify it at FMCSA.gov.
Frequently Asked Questions About Roadway Moving
Is Roadway Moving registered with FMCSA?
Yes. FMCSA records show Roadway Moving holds active operating authority (USDOT #1854436).
Is Roadway Moving a broker or a carrier?
FMCSA records list Roadway Moving as a carrier, meaning they operate their own trucks and crews to move household goods.
Does Roadway Moving have BBB accreditation?
Yes. Roadway Moving is BBB accredited with a A+ rating.
Does Roadway Moving have complaints on file?
FMCSA records show no complaints on file for Roadway Moving.
What should I verify before booking Roadway Moving?
Before booking any mover, verify their USDOT number at FMCSA.gov, confirm their insurance is current, get a written estimate, and check their complaint history. You can review all of this information for Roadway Moving on this page.
Is this your company? See something inaccurate?
If you represent Roadway Moving or notice incorrect information on this page, you can request a review. All updates are verified against public records.
Data Sources & Disclaimer
This page uses data from the following public sources:
- FMCSA SAFER System — licensing, authority, complaints, safety data (retrieved April 10, 2026)
- Google Places — review rating and count (retrieved April 11, 2026)
- Better Business Bureau (retrieved April 10, 2026)
Mover Scorecard presents publicly available data. Scores are calculated using the formula described on our methodology page. This site does not verify, endorse, or certify any company. A score is not a recommendation. Always conduct your own research before hiring a moving company.